AVISO PRIVACIDAD

The company Rentus de México S de RL de CV (hereinafter Rent Pointer), with the internet domain www.rentpointer.com and its subdomains, is committed to ensuring the privacy of personal information obtained through its online services.

We are located in Tepeyac 110, Tepatitlán de Morelos, Jal., Colonia Centro, CP 47600.

One of Rent pointer's priorities is to respect the privacy of its users and try to keep the information it collects secure.

Our data protection officer is Juan Pablo Hernández de Anda and is located at the same address. You can contact us at the email: privacy@rentpointer.com

This Privacy Notice is part of www.rentpointer.com y sus subdominios.

This notice may have changes in the future, if so, you will be notified in a timely manner in the Privacy Notice section.

We reserve the right to make changes or updates to this privacy notice at any time, in response to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices.

At any time you may revoke the consent you have given us regarding the processing of your personal data or request the exercise of your ARCO rights (acronym for "Access, Rectification, Cancellation and Opposition"), for this it is necessary that you submit your request by sending us an email to the following address: privacy@rentpointer.com.

PERSONAL DATA WE REQUEST.

In Rent Pointer  We collect information from various areas of our websites. For each of these sites, the information requested is different and is stored in separate databases.

Information should be true and complete. The user will be responsible for the veracity of the information provided to Rent pointer.

The personal data we collect is for Rent pointer  contact service users with possible lessors, for the contracting of the various products and/or related to the product(s) or services provided by Rent pointer, as well as to seek a more efficient service and inform about new products or services that are related to the contract acquired by the client, complying with contracted obligations.

Enter the information requested from the user on the site www.rentpointer.com you may find:

Name

Address

Phone

E Mail

Datos de facturación

Invoice information

Opinions and commentaries

Forms and data of electronic payment**

**Although we request this information, it is not received or processed by Rent pointer; This information is provided to our service provider (conekta) and processed directly by it in the collection process. Our collection service provider uses this information to charge your card and verify its authenticity.

At any time you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do this, you need to submit your request by email to privacy@rentpointer.com.

Your request must be accompanied by the grounds for which you request said revocation.

Within a maximum period of 5 (five) business days we will attend to your request and inform you of its origin through the email from which the request originates.

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are small pieces of information that are sent by the website to your browser and are stored in the local storage unit of your computer and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors or activities carried out by you within our sites.

In some sections of our site we require the client to have cookies enabled since some of the features require them to work. Cookies allow us to:

a) Recognize you when you enter our sites and offer you a personalized experience,

b) Know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth that you have selected when entering the home page of our sites, in such a way that we know what type of information is advisable to download,

c) Calculate the size of our audience and measure some traffic parameters to improve content, headlines and promotions for users. Cookies also help us track some activities, such as surveys we launch online; We can use cookies to detect if the user has already filled out the survey and avoid displaying it again, if he has done so. Cookies will allow you to take advantage of the most beneficial features that we offer, so we recommend that you leave them activated.

The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated.

Types of cookies used

Technical cookies: They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination videos or sound or share content through social networks.

Analysis cookies: They are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service.

Advertising cookies:These are those used to make advertising more attractive to users and more valuable to publishers and advertisers. Cookies are often used to select ads based on content that is relevant to a user, improve campaign performance reports, and avoid showing ads that the user has already seen.

Voluntary acceptance of cookies and revocation of consent granted.

To use this Website it is not necessary to install analytical or advertising cookies. You can set your browser to accept, reject or notify you when a cookie is about to be placed on your computer. 

USE OF INFORMATION.

Due to the nature of our service, of putting sellers, landlords, tenants and buyers of products and services in contact, Rent pointer must show your information provided to us and to those interested in acquiring your products or services.  must show your information provided to us and to those interested in acquiring your products or services.

Additionally, Rent pointer  will be able to replicate the information of its products and services on our social and external networks, as well as on other websites and publication media of ours and external business partners, in order to increase the chances of a faster rent.

Likewise, Rent pointer  will use the information obtained to:

• Provide better customer service.

• Inform about new products or services.

• To comply with obligations to our customers.

• Report changes to our products or services.

• Identify the person who contracts any of the products offered by Rent pointer.

• Putting users in contact for contracting the various products and services offered by Rent pointer  and/or related to the product(s) or services provided by Rent pointer, such as insurance sales, financing , etc.

• Perform support and clarification activities for customers.

• Implement the activities inherent to the collection of debts or delays in payments.

• Prevent and detect fraud or other crimes.

• Compliance with applicable laws, regulations and legal provisions.

LIMITATION OF USE AND DISCLOSURE OF INFORMATION.

In our notification program of promotions, offers and services via email, only Rent pointer  has access to the information collected. This type of advertising is carried out through notices and promotional email messages, which will only be sent to you and to those contacts registered for this purpose, this indication may be modified at any time. Offers from third parties who are our customers or business partners may occasionally be included in the emails sent.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)

The personal data provided by the user will be part of a file that will contain their profile. The user can access or modify his profile at any time using his user number or by sending us an email to privacy@rentpointer.com

Likewise, you may notify us of the cancellation of information processing and the cancellation of your file, by the same means or by calling (33) 1786-3272.

Rent pointer  advises the user to update their data each time they are modified, as this will allow them to provide a more personalized service. For this, you can do it directly on the website www.rentpointer.com www.rentpointer.com, with your username and password, or by sending us an email to registrar@rentpointer.com.

TRANSFERS OF INFORMATION WITH THIRD PARTIES

Rent pointer  Rent pointer makes your knowledge that The personal data collected from you may be transferred to any third party, national or foreign, including, without limitation, to people who have an interest in buying or selling any product or service offered through Rent pointer, to those with whom you have a commercial, business or marketing relationship; as well as to entities of the same group, solely for the purpose of fulfilling the purposes for which said personal data has been provided.

The site includes Links (such as links, banners and buttons) to sites or web pages owned or managed by third parties with which Rent pointer has signed an agreement or contract.  has signed an agreement or contract.

The transfer of information to third parties (potential buyers of your products or services and sellers of products and services such as insurance, financing, etc.) in Rent pointer  is done through the publication on our website, and by email.

SENSITIVE PERSONAL DATA

RENT POINTER does not request sensitive personal data on any of its websites.

SECURITY

Prevention and containment measures have been incorporated into the security of the site in accordance with the best practices in force in the industry in order to safeguard the information contained in our databases as much as possible. Once the data is received, we will do everything possible to safeguard its security in our systems. No transmission over the Internet can be guaranteed to be 100% secure. On this issue, the team of Rent pointer collaborators  has focused its efforts to offer you the greatest possible security and mitigate risks of deviations, adulteration, loss, consultation or unauthorized treatment of said information.

CONFIDENTIALITY OF INFORMATION

RENT POINTER does not sell or rent user information. 

RENT POINTER® may disclose the owner's information in special cases when, at the express request of any authority, providing this information may serve to identify, locate or take legal action against persons who may violate the conditions of service of our websites, or cause damage. or interference with the rights of Rent pointer  or its properties, of other users of our websites or of any other person who could be harmed by said activities.

RENT POINTER  does not assume any obligation to keep confidential any other information that the user provides by means other than those mentioned above, including that information that the user provides through bulletins and online chats (chats), as well as the information obtained through the cookies that are described in the corresponding subsection, the foregoing in terms of the provisions of article 109 of the Federal Copyright Law and section I, of article 76 bis of the Federal Law of Protection of Consumer.

PERSONAL INFORMATION PROTECTION

We recommend that you do not disclose your personal information, including usernames and passwords, to anyone. RENT POINTER will not request your password in any unsolicited phone calls or emails. At all times, the user is solely and ultimately responsible for keeping secret their user/client number, personal password, access code and confidential number with which they have access to the services and contents of our websites. To reduce the risks, RENT POINTER recommends that the user log out of their account and close their browser window when they finish their activity.

The security and confidentiality of the payment or bank data that users provide when contracting a service or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent is They will be transmitted encrypted to ensure their protection.

To verify that you are in a protected environment, make sure an "S" appears in the navigation bar. Example: httpS://.

ACCEPTANCE OF THE TERMS

This Confidentiality / Privacy statement is subject to the terms and conditions of all Rentus de MExico S de RL de CV websites, which constitutes a legal agreement between the user and Rent Pointer.

If the user uses the services on any of the Rentus de Mexico S. de R.L. de C.V., means that she has read, understood and agreed to the terms set forth above. If you do not agree with them, the user must not provide any personal information, nor use the services of the Rentus de Mexico S. de R.L. of C.V. 

DATE FOR LAST UPDATE

This document was last updated on March 4, 2022.